FAQs
We strive to ensure that your stay with us is as pleasant and enjoyable as possible.
Pets are not allowed in all our unit hotels.
Yes. Please amend your booking on our website or send an email to our reservation department for assistance at [email protected] with the title "Change of Reservation"
Please note that any change is subject to room availability.
If you fail to arrive on the specified date or cancel a booking within 7 days before arrival, you will be charged the full amount.
We will refund your payment or deposit FULLY for any cancellation requested more than 7 days in advance.
Refunds normally take approximately 14 working days. If your payment or deposit were charged to a credit card, the refund would be made to that credit card.
Go to our instant confirmation booking page. Enter your required check-in and check-out dates. The search engine will then generate room availability and rates.
Special internet rates are only valid if you book through www.dijiwasanctuaries.com/at/theartiniubud
Rates are in Indonesian Rupiah, and billing is processed in Indonesian Rupiah.
Room rates are inclusive of taxes and service charges unless otherwise specified.
Rates may change without prior notice.
Room rates include breakfast for 2 persons, complimentary Wi-Fi throughout the resort, and tax and service charges unless otherwise specified.
Yes, our airport transfer service makes arriving in Bali effortless — simply share your flight details with our team and we'll arrange a comfortable ride directly to our property.
Our restaurant serves a thoughtfully prepared breakfast each morning, with attentive service and flexible hours so early risers and slow starters alike can begin the day at ease.
We have two swimming pools set within our peaceful grounds, offering refreshing spots to swim, lounge, and enjoy the tropical surroundings throughout the day.
Our location places you right in the heart of Ubud, yet tucked within our grounds you'll discover a calm, welcoming atmosphere where gentle nature sounds replace the bustle of the street.
Absolutely — our tour service team is here to help you explore the island's cultural treasures, scenic landscapes, and authentic local experiences, all tailored to your interests.
Yes, our spa invites you to unwind with traditional Balinese therapies and soothing treatments — a perfect way to relax after a day of exploring.
Our property is designed in traditional Balinese style, featuring open-air architecture, thoughtful craftsmanship, and details that honor the island's rich cultural heritage.
The Artini Dijiwa Ubud offers a selection of comfortable room types to suit different travel styles, including Ethnic Room, Grand Deluxe Room, Premier Room Garden View, Premier Room Pool View, Artini Room and Suite Room.