Question 1

Can I make changes to my booking after it has confirmed?

Accepted Answer

Yes. Please amend your booking on our website or send an email to our reservation department for assistance at rsv.beehouse@dijiwasanctuaries.com with the title "Change of Reservation"
    Please note that any change is subject to room availability.

Question 2

What is your cancellation policy?

Accepted Answer

If you fail to arrive on the specified date or cancel a booking within 7 days before arrival, you will be charged the full room rate.
    We will refund your payment or deposit FULLY for any cancellation requested more than 7 days in advance.
    Refunds normally take approximately 14 working days. If your payment or deposit were charged to a credit card, the refund would be made to that credit card.

Question 3

How can i check tha availability of rooms and rates?

Accepted Answer

Go to our instant confirmation booking page. Enter your required check-in and check-out dates. The search engine will then generate room availability and rates.
    Special internet rates are only valid if you book through www.dijiwasanctuaries.com/at/beehouseubud 
    Rates are in Indonesian Rupiah, and billing is processed in Indonesian Rupiah.
    Room rates are inclusive of taxes and service charges unless otherwise specified.
    Rates may change without prior notice.

Question 4

What is included in the room rate?

Accepted Answer

Room rates include breakfast for 2 persons, complimentary Wi-Fi throughout the resort, and tax and service charges unless otherwise specified.

Question 5

Are your hotel rate per room or person?

Accepted Answer

Displayed rates are per room, NOT per person. As a general policy, we allow two adults per room. An extra bed can be added and will be charged in line with our policy.

Question 6

Do you offer a complimentary shuttle to Ubud center?

Accepted Answer

Yes, we provide a complimentary shuttle service to Ubud center, making it easy to explore the area's shops, restaurants, and cultural landmarks at your convenience.

Question 7

Do you have a spa on-site?

Accepted Answer

Yes. Beehouse Dijiwa Ubud proudly features Lasati Spa, a peaceful wellness sanctuary located in a traditional Balinese bale.

Our experienced therapists offer relaxing Balinese massages, body treatments, facials, and signature spa rituals inspired by local herbs and ancient healing traditions. Whether you're celebrating a honeymoon, anniversary, or simply seeking relaxation, Lasati Spa provides an authentic wellness experience in the heart of Ubud.

Question 8

What pool facilities are available?

Accepted Answer

Beehouse Dijiwa Ubud offers a stunning lagoon swimming pool surrounded by tropical gardens and picturesque rice fields, creating one of the most peaceful swimming experiences in Ubud.

For couples seeking complete privacy, our Private Pool Villas feature their own exclusive pools, making them ideal for honeymooners, anniversaries, and romantic escapes in Bali.

Whether you're enjoying a refreshing morning swim or relaxing under the tropical sun, every pool is designed to immerse you in nature.

Question 9

Where is Beehouse Dijiwa Ubud located?

Accepted Answer

We are set in a peaceful location surrounded by Ubud's iconic rice paddies, just a short complimentary shuttle ride from the center of town, so you can enjoy the calm of nature with easy access to Ubud's attractions.

Question 10

Do you provide airport transfers?

Accepted Answer

Yes. We offer convenient private airport pickup and drop-off services between Ngurah Rai International Airport and Beehouse Dijiwa Ubud.

Our professional driver will greet you upon arrival and ensure a comfortable transfer directly to the resort, allowing you to begin your Bali holiday. Airport transfers can be arranged before your arrival through our reservations team.

Question 11

Are the rooms and villas air-conditioned?

Accepted Answer

Yes, all of our rooms and villas are equipped with air conditioning, allowing you to set your preferred temperature and stay cool and comfortable throughout your stay.

Question 12

How do I reach the property?

Accepted Answer

Reaching us is straightforward — we can arrange an airport transfer for you, and our team is happy to share detailed directions or assist with any travel arrangements to ensure a smooth and easy journey to our peaceful retreat.

Question 13

What does the breakfast experience include at Beehouse Dijiwa Ubud?

Accepted Answer

Each morning, our restaurant welcomes guests with a thoughtfully prepared breakfast selection, perfect for beginning your day in Ubud. Enjoy your meal in our dining space or, on request, take in the fresh morning air by the pool.

Question 14

What views and natural surroundings can I expect during my stay?

Accepted Answer

Our property is set among Ubud's iconic rice paddies, offering serene greenery and fresh country air right outside your door. It is a tranquil escape that still feels conveniently close to the heart of town.

Question 15

What makes the architecture at Beehouse Dijiwa Ubud unique?

Accepted Answer

Beehouse Dijiwa Ubud is an adults-only (18+) boutique resort inspired by the shape of a traditional beehive and crafted using beautiful bamboo architecture.

Designed exclusively for couples and honeymooners, the resort combines authentic Balinese craftsmanship, modern comfort, private pool villas, breathtaking rice field views, and personalized hospitality to create an unforgettable romantic escape in Ubud.

Question 16

What thoughtful touches can I expect during my stay?

Accepted Answer

From a refreshing welcome drink, evening turndown service, and mosquito repellent provided in your room, we have considered the small details that make a stay feel effortless.

Question 17

What dining options do you offer at the property?

Accepted Answer

Start your morning with a delicious à la carte breakfast prepared using fresh local ingredients and a selection of Indonesian and international dishes.

Breakfast is served in our restaurant overlooking lush tropical surroundings. Guests staying in selected room categories or packages may also enjoy our signature Floating Breakfast, one of the most popular experiences for honeymooners and couples visiting Ubud.

Question 18

Is WiFi available throughout the property?

Accepted Answer

Yes, complimentary WiFi is available in all rooms and public areas, so you can stay connected from your villa, our restaurant, the spa, or poolside.

Question 19

What is the atmosphere like at the property?

Accepted Answer

We have designed Beehouse Dijiwa Ubud as a quiet sanctuary surrounded by nature, where you can unwind to the gentle sounds of birdsong and rustling palms. Even during our livelier periods, our setting among the rice paddies offers a wonderful sense of calm and privacy.

Question 20

Is the property a good fit for families with children?

Accepted Answer

Beehouse Dijiwa Ubud is an adults-only (18+) honeymoon resort in Ubud, thoughtfully designed for couples seeking privacy, romance, and tranquility. To ensure a peaceful experience for all guests, children and guests under the age of 18 are not allowed.

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